Business IT, security and networks handled properly.
An established specialist IT support company and MSP for businesses in East and South London, Kent, East Sussex, the US East Coast and worldwide — taking care of every technical aspect of your business on flexible contracts from 3 to 24 months, with many services available month to month.
Highly experienced, security-focused and privacy-first
Over 20 years of dedicated service to companies around the world, with 99.9% of our customers retained across that time and more than 1,200 businesses served worldwide.
We are highly security focused and we respect your privacy.
Why business owners choose IT Pro Expert
We support other IT companies with complex technical issues, custom software, forensic cases and advanced cyber security. We also publish installation and troubleshooting guides for a range of undocumented issues, and with over 200 unique tech specialities we manage a wide variety of projects and services globally.
Systems you own
We build solutions on off-the-shelf hardware with no vendor lock-in and no unnecessary per-device subscriptions.
Honest about the trade-offs
Many traditional brands struggle with vulnerabilities or rely on costly subscription models that add little value. We'll tell you plainly.
Senior engineers, not a call centre
Fast support without dealing with multiple agents or waiting days for the next level of engineer.
Flexible contracts
Choose a contract from 3 to 24 months, with many services available on a rolling monthly basis. Good service is what keeps customers.
Hire an IT consultant
Over 200 unique tech specialities, from networking and cyber security to cloud, telephony and recovery. The full skills list is worth a look before you call.
Our engineers write up the work as they go — security notes, real-world builds, and installation and troubleshooting guides for issues nobody else has documented.
At the turn of October 2026, a project called ArtCraft published free, open-source rebuilds of seven Adobe flagships: Photoshop, Illustrator, Premiere Pro, Lightroom, Acrobat, After Effects and InDesign. They are early, rough in places and not ready for client work, but they are the first serious crack in Adobe's grip on professional creative software that businesses should be watching.
No matter what technical solution you require — one call solves it.
Who we support: small business, corporate, legal, healthcare, schools and enterprise
We take care of all your IT-related services on flexible contracts from 3 to 24 months, with many services available month to month — a full-stack MSP experience across every sector we work in. If you already have an on-site dedicated IT team, we can offer complementary IT support, services and training.
Small business — every technical aspect of the business handled, without an in-house IT department.
Corporate — full-stack MSP support across networks, security, cloud and telephony.
Legal — security-focused, privacy-first IT for firms that handle sensitive client material.
Healthcare — the same security-led approach applied to patient data and clinical systems.
Schools — networks, cameras, access control and support built on kit the school owns.
Where we work: London, Kent, East Sussex, the US East Coast and worldwide
London, Kent & East Sussex
On-site work across East and South London, Kent and East Sussex — network and CCTV installations, hardware and hands-on support.
United States
The same MSP, security and cloud services delivered to US businesses along the East Coast, from Florida to New York.
Global remote support
Wherever your team sits, remote support and project work run through one point of contact.
Why we build on the Ubiquiti UniFi ecosystem
For security and reliability, we aim to use Ubiquiti's UniFi ecosystem exclusively for our networking, security, camera, NAS, IoT, access control and AI detection needs. While many traditional brands struggle with vulnerabilities or rely on costly subscription models that offer little added value, Ubiquiti consistently delivers secure, low-cost and easy-to-use solutions that outperform the competition.
Technology partners we build on
Official Microsoft AI Cloud Partners and Developers. Alongside Microsoft we build on Ubiquiti, ThreatDown and Proton — platforms chosen because they hold up in the real world.
No other IT company provides the kind of security and knowledge that we offer with one call.
— IT Pro Expert
Common questions about our IT support
Do I have to sign a long-term IT support contract?
We're flexible: you can choose a contract of 3 to 24 months, and many of our services are also available on a rolling month-to-month contract. Good service is what keeps our customers with us, not a contract.
Will I speak to a senior engineer?
Yes, for all of our contract customers. You deal with a senior engineer directly rather than a call centre or multiple levels of support. Many IT companies take days to resolve complex issues while they work their way up the support line; we typically resolve even the most complex issues on the same day.
Can you work alongside our in-house IT team?
Yes. If you already have an on-site dedicated IT team, we provide complementary IT support, services and training. We also support other IT companies with complex technical issues, custom software, forensic cases and advanced cyber security.
Do you support businesses outside the United Kingdom?
Our primary focus is the UK and USA. For on-site support we work across East and South London, Kent and East Sussex in the United Kingdom, and along the US East Coast from Florida to New York. We also offer remote support globally, wherever you are. With over 200 unique tech specialities we manage a wide variety of projects and services worldwide.
What hardware do you install?
We build on off-the-shelf hardware you own, with no vendor lock-in and no unnecessary per-device subscriptions. For networking, cameras, NAS, IoT, access control and AI detection we aim to use the Ubiquiti UniFi ecosystem exclusively, for security and reliability.
Are you Ubiquiti UniFi installers?
Yes. We are specialist Ubiquiti UniFi installers for the full range of UniFi products, including long-range point-to-point links, hardwired cabling and special projects around the world. See our network installation services and Ubiquiti Universe range for more.
Ready to get your IT handled properly?
If you'd like to find out more, get in touch and talk it through with a senior engineer.
